Bob Cornelissen


Bob Cornelissen is a Managing Consultant for BICTT in the Netherlands specializing in Operations Manager and other System Center products.

Starting out as a fisheries biologist with a passion for fish, fishing, aquaria, and aquatic ecology, Bob got a chance to visit several parts of the world to investigate the aquatic life and obtain an MSc in Zootechnics. After having worked in Thailand, it became a second home to him, which he visits at least once a year.

Working on university websites and e-learning got him into the IT business over 12 years ago. Once started as a system admin for several customers, he moved into Microsoft Server products and specialized on Windows Server, Active Directory, Exchange, and ISA. After a few years Microsoft Operations Manager came into view, and a number of projects with versions 2000 and 2005 followed.

In 2007 Bob started the company BICTT to help big and small customers with their IT needs. Since the early beta versions of Operations Manager 2007, Bob has been very involved with the product and specializing in its design, implementation, management, and customization.

During the last few years Bob has become more active in the System Center community on forums, blogs, and the Community Evaluation Programs. Bob has been awarded the MCC 2011 and 2012 award and System Center Cloud and Datacenter Management MVP status since 2012 and again in 2013. Find out more on his blog or find Bob Cornelissen at LinkedIn.

Bob lives in The Netherlands with his wife, Amporn, and his fishes for most of the year, and in Thailand during the holidays.

Paul Keely


Paul Keely has been in IT for over 14 years, is an Operations Manager MVP, and works for Infront Consulting, a specialist System Center practice where he designs and builds high-end monitoring solutions on a global scale.

He started out focusing on Exchange and Active Directory, and started to monitor Exchange and AD with MOM. Paul started to focus on Operations Manager and System Center when he worked for Microsoft Consulting Services (MCS). In MCS he got a deep technical insight to the product and worked solely on Operations Manager for over two years.

Paul now uses Operations Manager as the central monitoring tool to align private cloud deployments for large corporations.

Kevin Greene


Kevin Greene is a Subject Matter Expert for System Center Operations Manager at Ergo in Ireland and has been working in IT since 1999. In the past, he has held such roles as IT Administrator, IT Engineer, Technical Team Lead, and Senior Consultant.

He has been on the Microsoft certification track since the days of Windows NT 4.0 and holds several qualifications including MCSE, MCITP, MCP, and MCTS. Kevin is an active participant in the System Center community and his contributions have been recognized as a past winner of the Microsoft Private Cloud Community Evaluation Program (CEP) contest. Kevin Greene has also been awarded MVP for System Center Cloud and Datacenter Management in 2012.

Kevin blogs at and can be found hanging around Twitter as @kgreeneit. Kevin is also a presenter at System Center launch and community events and is a co-founder of the Irish System Center User Group (

Kevin lives in Sallins, Co. Kildare, Ireland with his wife, Laura, and son, Matthew. When he's not working on the laptop or thinking about System Center, he spends his free time with the family and supporting Manchester United. He also holds a second-degree black belt in freestyle kickboxing and although not as involved in the sport as he used to be, he's still an avid follower of the martial arts.

Ivan Hadzhiyski


Ivan Hadzhiyski is a freelance consultant and trainer specializing in the System Center family of products, with a focus on SCOM and SCCM.

From the early days of his career his interest has been tools for monitoring and automation in Windows environments—initially only VB Scripting, but shortly after that MOM 2005, SMS 2003, and the first wave of System Center.

Ivan is a regular speaker at various events in Bulgaria and co-founder of the Core IO User Group in Bulgaria.

Sam Allen


Sam Allen is a Premier Field Engineer with Microsoft and has been specializing in Operations Manager for the last six years.

He started his journey in IT nearly 15 years ago while working at a money management firm in Dallas, Texas. Shortly after that, he worked as a network administrator at a radiopharmaceutical company, then went on as an independent consultant for a few years.

In 2005 he joined Microsoft's Directory Services team, later moving to the Manageability team, where he supported both Configuration Manager and Operations Manager. Since 2007 he has been specializing in Operations Manager and has recently transitioned to dedicated support for enterprises across the U.S.

Sam lives in North Texas with his wife and eight children, four of whom are in college.

Telmo Sampaio


Telmo Sampaio is the Main Geek at MCTrainer.NET, specializing in System Center, SharePoint, SQL Server, and .NET.

Telmo wrote his first application in 1984, with the intent of demonstrating physics concepts to his fellow classmates. His passion for technology and teaching made him a self-taught developer from early age.

In 1989 he moved to Wellesley, Mass., when his father was transferred to work in Boston for a year. He kept developing applications to demonstrate science and math concepts and decided to remain in the U.S. after his family left. In 1991 he moved back to Brazil and studied Systems Analysis at PUC/RJ.

When Microsoft extended their Microsoft Certified Professional program to Brazil, Telmo was one of the first in the country to become certified. In 1994 he started delivering Microsoft classes. Soon he was managing the largest training center in Latin America. To date, he has been certified in over 20 different Microsoft products, passing over 80 exams.

After moving back to the U.S. in 2003, Telmo became a contributor to several Microsoft certification exams, an author for official courseware, and a speaker at events such as TechEd, PASS, and MMS.

Telmo lives in Miami, Florida, with his wife, Joanne, and spends his weekends with his three boys: Marco, Rafael, and Enzo. That is, when he is not traveling the world delivering training.

Arie de Haan


Arie de Haan (Groningen, Netherlands) is the owner of Pandinus. He has been in IT for more than 20 years, starting as a developer, but soon moving into the area of system management of the largest DEC VMS cluster.

During the NT4 period he moved over to the Windows platform and discovered MOM 2000. He became the number 10 MOM MVP n for four years starting in 2006. Nowadays Arie is involved in large SCOM implementations, including architecture, implementation, and development, mostly in enterprise environments.

Arie lives in the north of the Netherlands with his three sons, and during his free time he rides his motorbike, reads, does martial arts, loves to visit the theater, and of course spends time with his kids.

Arie de Haan on LinkedIn

Pavel Dzemyantsau


Pavel Dzemyantsau (Minsk, Belarus) has been working in IT for half a life. For the last 11 years he has been working at EPAM Systems.

He started his career as C++ developer and drifted to enterprise administration in a heterogeneous world: MS Exchange, AD, Tomcat, JBoss.

Pavel has deep knowledge of troubleshooting skills in different platforms: from VBS, Bash, and PowerShell to raw machine code. He started to work with Operations Manager from MOM 2005 and later became a team lead for the monitoring direction with dedicated projects. He has grown his team into a group specializing in complex delivery from analyzing requirements to building POC models and suggesting suitable monitoring designs. Such projects required deep knowledge in various areas from Pavel's team.

In that period he grew his own skills and the team's skills to advanced levels of scripting knowledge in T-SQL/SSRS, C#, PowerShell and XML. Pavel earned MCSE and Operations Manager certification.

For the last three years Pavel has been leading the enterprise monitoring team at EPAM Systems as Project Coordinator. His hobbies are debugging things and decomposing them into parts.